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FAQ

Frequently asked questions

What we get asked most often on the phone and at measurements. If you cannot find the answer, call us.

Prices & quotes

How much does an awning cost?
The price depends on the type, the dimensions, the fabric, the motor and the floor. That is why we do not list prices: we come for a free measurement and give you a final quote on the spot.
Does the measurement cost anything?
No. Measurement and quote are free and without obligation.
How much does a fabric replacement cost?
It depends on the size of the awning and the fabric. It is always far cheaper than a new awning if the mechanism is sound.
What does the quote include?
Manufacture, fabric, mechanism, installation and guarantee. No hidden charges.
How long is the quote valid?
Several weeks — ask us if you need time to decide.

Choosing an awning

Cassette or folding-arm?
A cassette protects the fabric when closed and suits exposed balconies and high floors. Folding-arm awnings are the more economical and flexible option for an ordinary balcony.
What is a vertical awning?
An awning that drops vertically in side guides and closes the balcony off from low sun, wind and rain. With fabric, screen or clear PVC.
How much wind can an awning take?
It depends on the type and the mechanism. In strong wind every awning should be retracted — with a wind sensor this happens automatically.
Manual or motorised?
A motor is comfort: it opens at the press of a button and pairs with a wind sensor. Manual is cheaper and needs no power. A motor can also be added later.
Which fabric colour should I choose?
Often the building's rules set it. Otherwise, light colours keep the space cooler, dark ones block more light. We bring samples to the measurement.
How long does the fabric last?
Acrylic fabrics last many years if the awning is retracted in wind and over winter. After that only the fabric is replaced, not the awning.
Pergola or awning for the yard?
For a large space or commercial use a pergola is a permanent, stable solution. For a balcony or small veranda an awning is enough.
Roller blind or vertical awning?
A roller blind goes inside, on the window, and controls the light in the room — screen, blackout or day-night zebra. A vertical awning goes outside, on the balcony, and stops the sun before it reaches the glass. They are often combined.

Installation

How long does installation take?
A typical balcony awning is fitted in a few hours. Pergolas and large structures take one to two days.
How long after ordering?
The awning is made to your measurements after the measurement. Usually a few days — in spring, our busiest time, a little longer.
Do I have to be at home?
Yes, for the installation we need access to the balcony or yard.
Do you install on high floors?
Yes. In difficult cases we use a lift — we check at the measurement.
Will you damage the wall?
The awning is fixed with anchors into concrete or brick. Holes only at the fixing points, no damage to the façade.
Which areas do you cover?
All of Thessaloniki — Kalamaria, Charilaou, Toumba, Pylaia, Panorama, Thermi, Evosmos, Stavroupoli, Ampelokipoi, Peraia — and Chalkidiki. For larger projects we travel all over Greece.

Maintenance & repair

Do you do repairs?
Yes. We replace fabric, arms and motors and repair mechanisms on every type and brand.
Do you repair an awning you did not install?
Yes, no problem.
How do I clean the fabric?
With water and a soft brush, no strong detergents. Let it dry before retracting it.
What do I do in winter?
Retract the awning and, if it is a folding-arm type, fit a protective cover. A cassette protects itself.
The motor stopped — what should I do?
Check the fuse and the remote control's battery. If that does not fix it, call us — it is usually a matter of adjustment or replacement.

Apartment buildings & permits

Do I need the building's permission?
The building's rules usually set the colour and type of awning. Ask the building manager or bring us the rules — we propose a solution that fits.
Do I need a planning permit?
For an ordinary balcony awning, no. For permanent structures such as large pergolas it depends — we discuss it at the measurement.
Can I choose a different colour from my neighbours?
If the rules set a colour, no. Otherwise yes, but most people prefer a uniform look on the façade.
Do you fit awnings on shops?
Yes — awnings and pergolas for cafés, restaurants and shops, with the option of logo printing.

Book a free measurement

Fill in the form and we will get back to you to arrange a visit to your place.

+30 697 232 6735

Free, no obligation.

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